Ironman99 takes your privacy seriously. We only collect data that is genuinely necessary, protect it with the highest level of encryption, and never sell it to third parties.
Each of these commitments is more than just words – they are daily practices upheld by every ironman99 team member.
All data you send and receive through the ironman99 platform is protected by 256-bit SSL encryption – the same standard used by major banking institutions in Malaysia.
Ironman99 has never and will never sell, rent, or share member personal data with any third party for marketing purposes without your explicit consent.
We only collect data that is genuinely necessary to operate our services, process transactions, and fulfill identity verification requirements. No excess data is collected.
Only ironman99 staff with a legitimate need may access member personal data. All access is logged and continuously monitored by the internal security team.
You have the right to request a copy of your personal data, correct inaccurate information, or request deletion of your data under certain circumstances, in accordance with applicable laws.
In the event of any data breach affecting your personal information, ironman99 is committed to notifying you within the timeframe specified under our incident response procedures.
This Privacy Policy ("Policy") describes how ironman99 ("Platform", "We") collects, uses, stores, and protects your personal information when you register, log in, or use any services provided through the ironman99 platform.
By registering an account or using ironman99 services, you agree to the data collection and processing practices described in this Policy. We encourage you to read this document carefully as it directly affects your privacy rights.
This Policy covers all ironman99 access channels including the official website, Android and iOS mobile apps, and any integrated platforms associated with ironman99. If you do not agree with this Policy, please stop using the platform and contact us to delete your account.
This Privacy Policy is to be read together with ironman99 Terms and Conditions. These two documents together form the complete agreement between you and ironman99 regarding the use of the platform.
Ironman99 collects your personal data only when it is necessary to provide the services you request. Below are the categories of data we collect and the purposes for collection:
| Data Category | Example | Primary Purpose |
|---|---|---|
| Identity Data | Full name, IC/passport number, date of birth | Account registration & KYC |
| Contact Data | Phone number, email address | Communication & 2FA Verification |
| Financial Data | Bank name, account number, transaction records | Deposit & withdrawal processing |
| Technical Data | IP address, device type, browser, OS | Security & Fraud Detection |
| Usage Data | Games played, session duration, betting history | Platform improvement & responsible gaming |
| KYC Document Data | IC copy, verification selfie, utility bill | Identity verification & compliance |
Ironman99 does not directly collect credit or debit card numbers – all card payments are processed through a PCI-DSS certified payment gateway. We also do not store biometric data beyond what is submitted during the KYC process.
The personal data we collect is used solely for the following purposes:
Ironman99 does not use your data for third-party advertising or sell it to outside companies. Marketing communications from ironman99 are only sent to members who have given their consent.
Ironman99 does not share member personal data except in the following limited circumstances:
We share necessary data with service providers that help us operate the platform, including payment gateway providers, cloud computing providers, and KYC service providers. All such providers are bound by strict confidentiality agreements and are only permitted to use data for the specified purposes.
Ironman99 will disclose personal data to the relevant authorities when required by law, court order, or in the course of a legitimate financial crime investigation. We will notify the member concerned of any such disclosure unless prohibited by law.
In cases of suspected fraud, money laundering, or serious security threats, ironman99 reserves the right to share relevant information with regulatory bodies, other financial institutions, or law enforcement agencies to protect the interests of all platform members.
We have never and will never sell member personal data to data brokers, marketing companies, or any commercial entity without your explicit consent.
Ironman99 implements multiple layers of technical and organisational security to protect member personal data from unauthorised access, loss, or misuse.
While we take all reasonable steps to protect your data, no security system is entirely foolproof. You also play a role in keeping your account secure by using a strong password and not sharing your login credentials.
As an ironman99 member, you have the following rights regarding your personal data. All rights requests can be submitted through ironman99 customer support.
Requesting a copy of the personal data we hold about you
Correcting inaccurate or incomplete data
Requesting data deletion under certain circumstances
Objecting to data processing for marketing purposes
Requesting your data in a machine-readable format
Requesting a restriction on data processing in certain situations
To submit any request related to your privacy rights, please contact the ironman99 customer support team via Live Chat on the platform. We will process your request within 30 business days. In certain cases requiring additional identity verification, this period may be extended with prior notice to you.
Ironman99 uses cookies and similar tracking technologies to enhance the user experience and ensure platform security. The following types of cookies are used:
You can manage your cookie preferences through your browser settings. However, disabling essential cookies may affect platform functionality. Session cookies are automatically deleted when you close your browser, while persistent cookies expire according to their set duration.
Ironman99 retains member personal data only for as long as necessary for the stated purposes or as required by applicable law.
After the specified retention period, personal data will be securely deleted or anonymised in accordance with ironman99's data disposal procedures. Data required to be retained by law cannot be deleted upon member request until the applicable legal period has expired.
All data deletion at ironman99 is carried out using secure erasure methods that ensure data cannot be recovered. We apply the NIST SP 800-88 data sanitisation standard for all deletion operations.
Ironman99 reserves the right to amend or update this Privacy Policy at any time. Any material changes will be communicated to members via in-platform notifications or registered email at least 14 days before the changes take effect.
Continued use of the ironman99 platform after any changes take effect will be considered acceptance of the updated Policy. We encourage you to review this page periodically to stay informed of the latest version of our Privacy Policy.
If you have any enquiries, concerns, or requests relating to this Privacy Policy or your personal data, please contact the ironman99 team via:
Our team will endeavour to respond to all privacy-related enquiries within 5 business days. For more complex data deletion or access requests, the response period may extend up to 30 business days depending on the complexity of the request.
This Privacy Policy should be read together with ironman99 Terms and Conditions and Responsible Gaming Policy for a full overview of your rights and obligations as a platform member.
Register an ironman99 account and enjoy a secure gaming experience with bank-grade data protection. Over 500,000 members have trusted us.